Privacy Policy

Privacy Policy

This Privacy Policy has been created in order to inform you how Zenism™ PTY LTD collects, uses and discloses your information for this Website, www.zenism.com.au.

 

This policy is in addition to the Terms and Conditions governing the Website.

All enquiries regarding this policy should be directed in the first instance to the Director at:

Email: design@zenism.com.au

We believe in taking special care when it comes to your personal information, not disrespect. So we’d like to share with you a few of our core privacy principles before making you read the whole document below. First, we don’t sell your personal information to anyone, as we believe that this doesn’t benefit our relationship or our community. Second, we don’t ask for your personal information unless we need it to provide or improve our services to you. Third, we don’t share your personal information unless you’ve specifically allowed it, or for the very limited purposes described below. Finally, we appreciate that when you use Zenism™ services, you trust us with your information, and we take that responsibility very seriously. This Privacy Policy holds us accountable for protecting your rights and your privacy.

Collection of Personal Information:

We take your electronic privacy seriously. While we are the sole owner of the information we gather on the Website, we will not share any of your information with any outside party without your explicit consent unless we are required by law or in the good-faith believe that sharing it is necessary in order to conform to the edicts of the law, cooperate with law enforcement or other government agencies, or comply with a legal process served on the Website, or court orders. We may pass on your personal information to your mobile phone service provider to secure collection of fees.

Information Zenism™ and Our Service Providers Collect About You:

1 - Aggregate Information:

Aggregate Information is anonymous data that Websites use to analyse trends, administer the Website, diagnose problems on the sites and communication networks, track users’ movement, gather broad demographic information for aggregate use and to help improve the quality of the web pages. It may be your domain name, your IP address, or mobile phone network provider. None of this information is connected with Personally Identifiable Information.

2.1 - Personal Information:

Your personal information is any information that personally identifies you, such as address, email and contact number. When you make a purchase, or place an enquiry from our website Zenism™ collects your contact information in order to process your request. This information is mandatory so that we are able to record the progress of your request, order or enquiry.

2.2 - Payment Information: When you initially provide or update your payment information, we transmit it via an encrypted connection to our Payment Processor, Stripe. Stripe uses and processes your payment information in accordance with Stripe’s Privacy Policy. We don’t store your payment information, other than your zip code and country, which we require for billing and to comply with tax and other government regulations.

2.3 - Communications With Us: 

When you send us emails or other communications, such as customer support inquiries, we maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you.

2.4 - Public Comments On The Services:

We maintain any comments, contributions to discussions or messages submitted to users of the Services, in order to provide the Services.

2.5 - Location Information:

Your devices (depending on your settings) may transmit location information to the Services. We use this information to customise, improve and protect the Services. For example, we may use your location information to determine local language preferences, or to geotag a post.

3 - Cookies And Other Technologies:

We use these technologies to do things such as remember your preferences, keep you safe and improve and promote the Services. You can read more about how we use these technologies in the Cookie Policy section, which is incorporated into this Privacy Policy.

Use and Sharing:

We may share Aggregate Information with our partners and advertisers. We will not share your Personally Identifiable Information with any third party unless we have obtained your expressed consent to do so. An “opt-out” option will always be made available to you with all communication.

Our use for your Personally Identifiable Information can include:

  1. To notify you of upcoming promotions;
  2. To identify you if you are subscribed to Zenism

We will not disclose any Personally Identifiable Information about you without your consent unless we believe it is necessary, for example:

  1. Legal Cooperation:
  2. To provide you with services which you have requested;
  3. Administer and manage those services, including charging, billing and collecting debts;
  4. To implement our terms of service;
  5. To protect our rights or property or those of any Website user, or any member of the public;
  6. To lessen a serious threat to a person’s health or safety;
  7. Website Service Updates;

For the purposes set out above we may disclose your personal information to organisations outside Zenism™. Where appropriate, these disclosures are subject to privacy and confidentiality protections. The organisations to which we disclose information include:

Third party Providers:

  1. mailing systems;
  2. billing and debt-recovery functions;
  3. information technology services;
  4. your representatives (e.g. your authorised representatives or legal advisers);
  5. credit-reporting and fraud-checking agencies;
  6. credit providers for credit related purposes such as creditworthiness, credit rating, credit provision and financing;
  7. our professional advisers, including our accountants, auditors and lawyers;
  8. government and regulatory authorities and other organisations, as required or authorised by law;
  9. Other telecommunication and information service providers; and our related companies.

If you would like any of this information removed from our systems and the systems of our providers and partners, please send an email through to design@zenism.com.au and we will have it deleted promptly.

Cookies

Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the Services. We use cookies for the following purposes:

Performance And Analytics:

Cookies help us analyse how the Services are being accessed and used, and enable us to track performance of the Services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and Your Sites’ performance, such as page views, conversion rates, device information, visitor IP addresses and referral sites.

Third Parties:

Third Party Services (such as PayPal, Stripe, our payment processing providers, or your social media networks) may use cookies to help you sign into their services from our Services. We also may use third party cookies, such as Google Analytics, to assist with analysing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie. 

Promotions and Marketing:

We may partner with third party publishers, advertising networks and service providers to manage our ads on other sites from time to time. Our third party partners may set cookies on your device or browser to gather information about your activities on the Services and other sites you visit, in order to provide you with Zenism™ marketing material. For example, if you visit our website and also use a social media platform, you may see a Zenism™ ad in your social media newsfeed or timeline.

Opting Out: 

You can set your browser to not accept cookies, but this may limit your ability to use the Services. As per our CMS provider, we currently don’t respond to DNT:1 signals from browsers visiting our Services. 

We may modify this Cookie Policy from time to time, and will post the most current version on our site. If a modification meaningfully reduces your rights, we'll notify you in accordance with the procedures set forth in our Terms and Conditions.

Data Quality and Security of Personal Information:

While no service is completely secure, we use a high quality and trustworthy CMS provider who have a security team dedicated to keeping your information safe. Through this service we employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities. Payment information is transmitted using HTTPS encryption, and we maintain a PCI DSS certification through the use of these services.

We may have authorised employees and contractors who will have limited access to your personal information where it is necessary to enable them to perform relative functions. Zenism™ and our associated agencies and companies are obliged to respect the confidentiality of any personal information held by us.

Links to Third Party Websites:

This Website may contain links to other sites where we cannot be held responsible for the privacy practices of these sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every Website that collects Personally Identifiable Information. This privacy statement applies solely to information collected by this Website.

Notifications and Changes to Privacy Policy:

Any updates to this Privacy Policy will be posted on the Website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Know Your Rights:

For further information on the National Privacy Principals (NPPs) and The Privacy Amendment (Private Sector) Act 2002; visit the Australian Federal Privacy Commissioner’s Website at www.privacy.gov.au.